Tuesday, March 31, 2009

Hard or Soft

Warning: Before some x-rated images flash through your mind...this post has nothing to do with body parts:)

i'm a non-confrontational person by nature. i complain a lot but, only to the people close to me i.e. they suffer my frustrations. to 'external' parties, i'm mostly very nice so, when i do get into a confrontation, i sometimes lose my composure; say the wrong things or decide to get into a scrap with the other party. often this catches outsiders by surprise because i'm usually mild mannered and generally very nice;) it's also very embarrassing for me because i lose my cool only for that moment. i'm back to normal shortly after. its awkward when i've to deal with that person again.

mostly, the issues are very minor but, perhaps i've been harboring feelings of 'animosity' (maybe too strong a word..) to the external party for sometime (since i don't confront, i just keep everything inside) so, there is a lot of penned up frustrations. it gets released in that one moment of madness.

i guess the point of this rant is, should i be more confrontational or vocal in future, instead of holding all this 'issues' until one fine day...kaBOOM! there's also the point of if i can't do the 'hard stuff' can i still climb the corporate ladder? do i need the hard skills or can i get by with the soft skills? Soft skills does involve a lot of consultative negotiations which gets tiring when dealing with confrontational people. Sometimes i just don't want to talk.

As i increase the people in my team, the more i've to think about management, leadership, responsibilities to the team. The team has been labeled 'the future' yet, it feels like we're moving around like headless chickens. We cannot solely blame the 'upper management'. It's time we set our own course...

2 comments:

Dorabie said...

hmmmm...this is something very deep. Need some thinking on this as it a tricky thing to handle. Do you know the most difficult thing to handle in this world is anything to do with Human. Human can construct a lot of impossible things such as Great Wall of China and Pyramid etc...But to build relationship, trust or whatever, we can invest a million years, the result really need a lot of patience to see...

Eh...i think i am out of topic again. After such long comment, there is no answer to your question. So sorry. :(

diane said...

I would agree with Dora that dealing with People is the single most difficult task. Especially confrontations who needs them? But the truth is everyone thinks his/er way is the right way and their views being the most valid. Your struggles are universal.

Balancing Act.. if you maintain objective while assessing situations, perhaps you can filter off the emotions and tackle difficult people better. Firm with decision yet sensitive to grievances.

Practice makes perfect..so don't give up trying.